Have you reset your password and still can’t sign into Avanti? You can double-check which password you have just changed to make sure you’re using it in the right spot.
Where Did you Reset your Password?
selfservice.myavanti.ca
If you reset your password from selfservice.myavanti.ca, you should use this new password to sign in to the Avanti Cloud Client.
Avanti Self-Service Portal
If you reset your password on the Avanti Self-Service Portal (ASSP), you should use this new password to sign in to the Avanti Desktop and ASSP.
Confirm you’re Signing into the Right Spot
Check where you’re trying to use the new password.
Are you trying to sign into the Avanti Cloud Client?
You can reset your password from https://selfservice.myavanti.ca/.
Are you trying to sign into the Avanti Desktop or ASSP?
You can reset your password from ASSP using Forgot your Password.
Additional Information
Contact your system administrator if you don’t see Forgot your Password on your Avanti Self-Service Portal. They can Set Up Forgot Password on ASSP or reset your password from their Avanti Desktop.
