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Messages Setup Guide

Once you’re ready to start using Messages to foster employee communication, you’ll need to make a a couple of decisions.

Who are the Payroll Administrators
Ensure the right folks get the message by setting your Payroll Administrators. You can set User Groups, and everyone in those groups will get messages when Send to Payroll Administrators Only is selected.

Can Employees Message Another Besides the Payroll Administrator
You can decide who employees can send a message. You can choose for employees to be able to send and apply to your payroll administrators. Otherwise, employees can send new messages to payroll administrators and reply to anyone in a position they report to.

Allowing an Email Copy
You can also allow Messages to send an email and a message in Avanti.

Display Sent Messages
Don’t want employees to view the messages they previously sent? You can prevent sent messages from displaying.

Length of Past Messages History
Decide how long sent messages can be accessed for.

Want to learn more about Messages before setting it up? Visit the Messages Overview for more information. If you’re already using Messages, please visit the Messages Transition Guide to find out what’s changed.

How to Set Your Payroll Administrators

Determine who gets the message when Send to Payroll Administrator Only is selected when a message is sent. Here, you’ll set a comma-separated list of the user groups; everyone in those user groups will get those messages.

Step 1: Open Administration Settings on ASSP and select Company Settings.
By default, this can be found in Administration. 

Step 2: Enter PayrollAdministratorUserGroup in the Search, then select Edit.

Step 3: Enter a comma-separated list of user groups and select Save.

Additional Information
Go to the Avanti Security Overview to learn more about User Groups.

Who can Employees Message?

Here you can determine who employees can message:

  • Employees can message and reply to the payroll administrators.

  • Employees can send messages to payroll administrators and reply to messages from anyone in a position they report to.

Additional Information
This doesn’t change who Managers and Regular Users can Message.

Step 1: Open Administration Settings on ASSP and select Company Settings.
By default, this can be found in Administration. 

Step 2: Enter SendMessageOnlyToAdministrator in the Search.

Step 3: Determine if the setting is already correct.

  • If True, employees can message and reply to the payroll administrators.

  • If False, employees can reply to messages from anyone in a position they report to.

If it’s set appropriately, skip to How to Allow Email Copies.

Step 4: Select Edit.