Once you've gotten the RDP to access the Avanti Desktop on the Cloud, you'll need to create a new password.
These new credentials are only for the Remote Desktop (RDP). Once you're on the Avanti Login screen, you'll either use Microsoft Sign-On or the Avanti Username/Password you currently use to log in.
Check out our video or the article below for more information. You can set your RDP password from https://selfservice.myavanti.ca/.
Step 1: Click on Forgot your password? Enter your Username to start the enrollment process.
This is your Avanti RPD Username, which may differ from your Avanti Username.
Step 2: Enter your email address, then select Continue.
Step 3: Create a password following the on-screen instructions. Once you're done, click Reset Password.
Congratulations! Your password is set, and you're ready to log in using the Avanti RDP. You'll see a Password Reset Successful message.
You'll also get an email confirming that your password is reset.
Step 4: Open the Avanti RDP that was sent via email.
If you haven't already, download the Avanti RDP and save it to your desktop.
Step 5: Enter your credentials:
Password: The new password you created earlier in Step 3.
You may see an email address listed under More choices. Please disregard and proceed with the login credentials as listed above.
Step 6: Once connected, you should see the Avanti Desktop Login screen. Here, you'll:
Enter the same username and password you previously used to access the Avanti Desktop.
Use Microsoft Single Sign-On, if enabled.
Step 7: If your migration to the Cloud and your migration is complete, please delete the link you previously used to log into the Avant Desktop.
Should you have any concerns or challenges with this process, reach out to the Client Care Team at Care@Avanti.ca for assistance. If you’re currently migrating to the Avanti Cloud, please contact your Project Coordinator on the Migration Squad.