Need to cancel a Payment in Avanti? You’ve come to the right place. You might need to cancel a payment if the bank rejects a file, or incorrect banking information is entered. Cancelling a payment reverses a payment entirely and does not affect future pays.
Additional Information
Cancelled payments do now show on ASSP.
How to Enter the Cancellation
Step 1: Open Payment Inquiry in the Avanti Desktop to gather necessary payment cancellation information. By default this can be found in Personal Information >> Employee Profile.
Step 2: Open Cancelled Payment in the Avanti Desktop.
By default, this can be found under Canadian Payroll.
Step 3: Select Insert.
Step 4: Select desired employee from the dropdown.
Step 5: Select payment to cancel.
Additional Information
The payment number on this screen corresponds with the cheque number on the Employee Profile.
Step 6: Select OK.
Step 7: Select Yes.
Processing the Pay Run
Step 1: Open Process Pay Run in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing.
Step 2: Ensure that Payment Date and Pay Period Ending are correctly selected.
Step 3: Ensure that Cancelled Payments is selected.
Step 4: Select OK.
Selecting OK will process the pay run, and the results will be displayed. If no errors are returned “Processing completed successfully” will display.
Verifying the Cancellation
Step 1: Open Payroll Register in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing >> Registers & Summaries.
Step 2: Verify that desired payment has been cancelled.
Updating the Pay Run
Step 1: Open Update Payroll Processing in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing.
Step 2: Select OK.
Step 3: Select Yes.
Congratulations! You have successfully cancelled a payment in Avanti!
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