Open navigation

Cancelling a Payment in Avanti

Need to cancel a Payment in Avanti? You’ve come to the right place. You might need to cancel a payment if the bank rejects a file, or incorrect banking information is entered. Cancelling a payment reverses a payment entirely and does not affect future pays.

Additional Information
Cancelled payments do now show on ASSP.

How to Enter the Cancellation

Step 1: Open Payment Inquiry in the Avanti Desktop to gather necessary payment cancellation information. By default this can be found in Personal Information >> Employee Profile.

Step 2: Open Cancelled Payment in the Avanti Desktop.
By default, this can be found under Canadian Payroll.

Step 3: Select Insert.

Step 4: Select desired employee from the dropdown.

Step 5: Select payment to cancel.

Additional Information
The payment number on this screen corresponds with the cheque number on the Employee Profile.

Step 6: Select OK.

Step 7: Select Yes.

Processing the Pay Run

Step 1: Open Process Pay Run in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing.

Step 2: Ensure that Payment Date and Pay Period Ending are correctly selected.

Step 3: Ensure that Cancelled Payments is selected.

Step 4: Select OK.

Selecting OK will process the pay run, and the results will be displayed. If no errors are returned “Processing completed successfully” will display.

Verifying the Cancellation

Step 1: Open Payroll Register in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing >> Registers & Summaries.

Step 2: Verify that desired payment has been cancelled.

Updating the Pay Run

Step 1: Open Update Payroll Processing in the Avanti Desktop.
By default, this can be found in Canadian Payroll >> Payroll Processing.

Step 2: Select OK.

Step 3: Select Yes.

Congratulations! You have successfully cancelled a payment in Avanti!

Need extra help or more information ? Client Care is here to help

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.